Good design is not a luxury—it is a necessity. The spaces where we work shape our well-being, productivity, and overall satisfaction. From layout and lighting to air & water quality and acoustics, every aspect of workplace design influences employee engagement, efficiency, satisfaction and retention. Evidence shows that investing in thoughtful design creates significant benefits for businesses and employees alike (source).
What is Good Design?
Good design is more than aesthetics—it is about functionality, experience, and long-term value. A well-designed workplace optimises efficiency, enhances collaboration, and creates a comfortable, inspiring environment. It brings together different elements—natural light, ventilation, materials, ergonomics, and spatial planning—to foster productivity and well-being. Importantly, good design is not just about how a space looks, but how it works and makes people feel.
Measuring the Impact of Workplace Design
Scientific and academic research consistently demonstrates the positive effects of good design in the workplace. Key findings include:
Natural light: Increases productivity by up to 20% and reduces absenteeism by 15% (source)
Air quality: Enhances cognitive function and productivity by 20%. (source)
Acoustics: Proper sound control minimises distractions and improves focus.
Office layout: Open, well-connected spaces encourage collaboration and reduce staff turnover from 25% to 11%. (source)
Sustainability: Green buildings have lower operating costs and higher asset values.
The Business Case for Good Workplace Design
Given that staff costs account for 90% of business operating expenses, even small gains in productivity and employee satisfaction translate to substantial financial returns. A well-designed workplace can:
Reduce absenteeism and turnover.
Increase employee engagement and performance.
Enhance sustainability and lower operational costs.
Improve brand reputation and attract top talent.
The WELL Building Standard for Office Design
The WELL Building Standard is a globally recognised certification that focuses on enhancing health and well-being through office design. It addresses key aspects such as air and water quality, lighting, thermal comfort, acoustics, and mental well-being. Studies have shown that WELL-certified offices report a 28% decrease in sick days and a 10% increase in job satisfaction (source).
By integrating WELL principles, landlords can attract high-quality tenants who value employee wellness, leading to higher occupancy rates and long-term lease commitments.
Creating Healthier, More Productive Workplaces
Designing a better workplace involves a holistic approach that prioritises employee needs and environmental sustainability. Businesses should consider:
Light and Views: Maximising access to natural light and outdoor views.
Air & Water Quality: Using ventilation, non-toxic materials and water filters to improve indoor air.
Acoustics: Implementing noise control strategies.
Flexibility: Creating adaptable spaces that accommodate different working styles.
Wellness Amenities: Providing spaces for relaxation, movement, and social interaction.
The Future of Workplace Design
As organisations recognise the connection between workplace design and business performance, investments in high-quality spaces will continue to grow. From green buildings to biophilic design, the next generation of workplaces will prioritise health, sustainability, and adaptability.
Final Thoughts
The case for good workplace design is clear: it is not an expense but an investment in people and performance. By designing workplaces that support well-being, collaboration, and efficiency, businesses can create environments where employees thrive—and where success follows naturally.
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